AT&T accused of deleting complaint posts from their Windows Phone support forum

Raaage!

While we don't want to fan the flames much more than of the whole "AT&T won't support the 8107 Os update" fiasco, we are getting quite a few tips (and complaints) that the mods over at the AT&T back up community are aggressively deleting posts for seemingly no reason.

The back up forums at AT&T is where the news bankrupt that the company wouldn't not exist supporting the Microsoft canonical 8107 Os update which fixes the disappearing keyboard problem and other security fixes. Since the time of reporting, acrimony has substantially grown with many taking to Twitter, the Better Concern Agency and AT&T's own forums (we had 175 comments just to our post on the matter).

WP Central

Starting last night, all the same, information technology seems the moderators are in "damage control" as some have put it and are deleting complaint posts without warning. Many users are noticing this because they go email notifications of responses to their posts, but when they check dorsum a few hours later, those posts were "disappeared". Indeed, if yous go to the message lath, y'all'll see a few messages similar this from Jamon723:

"Don't know if anyone else has caught on to this..... after several instances lately of thinking I had forgotten to delete emails alerting me that someone had replied here after reading them, I just looked again and it hasn't been that. Messages are being deleted. There were fourteen new mail service alerts in my email between 6pm & midnight. I checked the times and names of the people posting, 12 of them were deleted. I really hope it was washed by those posting and not done by AT&T to downplay how many of us are upset and voicing information technology here. Sadly, I would not exist surprised if that were the case."

Since we've learned of this we've been observing the thread and information technology is a scrap quiet at present, holding steady at 197 posts. We have not seen whatever posts deleted during this time, so maybe AT&T has reigned in their mods on this matter and everyone has cooled down. Nosotros hope this situation doesn't grow whatsoever more ugly as AT&T'south reputation is already in the gutter.

In the meantime, for those who want the 8107 update, please read our tutorial on how to get it on your phone.

Source: AT&T forums; Cheers, Jamon723 & Jay North., for the heads up; Original "Portrait of a young business homo..." image via Shutterstock

It'southward here

The AT&T version of Surface Duo is now getting Android 11

Afterwards a very long wait, the original Surface Duo is now eligible to receive its over-the-air OS update to Android xi. Hither is what is new and stock-still with the biggest update yet for Microsoft'south first dual-screen Android device.